Often
in our interactions with other people such as our family members and friends,
they would inevitably bring up problems that they are facing. Just as
Inevitably, we often respond by providing advice on how these problems can be
solved, thinking that we are being helpful.
Unfortunately, our such
well-intended actions often result in creating more harm than good.
Hence, such advice giving
is generally not advisable as illustrated below.
Without even listen to the other person in sufficient details and
carefully, we already assume we know the problem well. We also
do not find out the other person's point of view on the issue at
hand.
We make the mistake of not extending our empathy to the problems
faced by the other person.
We get 'credit' for advice giving because the advice is likely to be
something that we, or others, have already done and were successful.
So if the listener does not succeed, or had done it before but was
not successful, the implication is that it is not because the advice
was not good, but the listener has not applied it well, or simply
incompetent. This tends to make the advisee feel stupid and
incapable.
When we engage in advice giving, we take the position of experts
dispensing advice to the other person as if he/she is ignorant and
incapable. We think we are providing advice from experts. We
talk 'down' to the other person. We're so eager to talk and show our
knowledge and 'wisdom' that we do not interact at an 'equal' level
with the other person. We take on the position of 'expert' and might
tend to forget that the other person also has knowledge to share
with us.
We are giving the message that we think the person cannot work out
the solution himself. This is disempowering for the other person.
We belittle the efforts that have been taken by the person. We
become the evaluator of what the person has done rather than helping
him/her to self-evaluate.
Example of Advice Giving:
A: Jolyn and I are having problems. We have been having more
quarrels lately.
B: Hmm… I'm always thought both of you were not suitable for each
other. (B is getting credit for his prediction. B is not asking
questions to find out more about A's problems)
A: Well, we were getting along pretty well. But I've been very busy
with work recently and haven't had time to go out with her. She
feels I'm spending too much time on work.
B: It shows she does not understand you (B is assuming he knows what
the problem is). Maybe you should break up with her (advice giving,
implying A cannot work out a solution). It could be a blessing in
disguise.
A: I'd be miserable. Don't know what I'd do without her.
B: You'll get over it (B is not extending empathy to A). I did too
when I broke up with Doris 2 years ago. (B is giving himself credit)
A: I sent her roses to make up but it doesn't seem to work.
B: I don't think that will work with her (evaluating what A has
done). Since she wants time with you, just put aside your work and
make time for her.
A: I have deadlines to meet.
B: Well, you have to decide what you want (this is not likely to be
helpful to A's dilemma and might make him feel stupid and
incompetent instead.)
Using Questions in conversations is generally more helpful as it
helps the other person think through the issues that they have.
Example is this conversation below:
A: Jolyn and I are having problems. We have been having more
quarrels lately.
B: I'm sorry to hear that (extending empathy). Would you like to
tell me more about it? (being a listener, to find out details of
problem)
A: I've been really busy with my work and haven't had time to go out
with her. She feels I'm spending too much time on work.
B: Has it always been this way with your work?
A: No, it's these recent two months because of a big project.
Deadlines to meet and other work pressures….
B: Must be tough on you…. (extending empathy to A and indirectly
giving credit to A for holding up)
A: Yah… but I do need to make time for Jolyn… I have been working
too hard. I should ease up a bit (self evaluation). I think I'll
send her some flowers afterward and then call her for a dinner date
tomorrow. (coming up with his own solutions)
B: All the best …
The ebook
Motivate Your Way to Success
provides the thoughts for this article.